At Cuore di legno, we are dedicated to providing you with a seamless shopping experience, which includes timely and efficient shipping of your orders. This Shipping Policy outlines our shipping practices and procedures.
1. Shipping Methods
We offer various shipping methods to meet your needs. During the checkout process, you will be able to select your preferred shipping option. Options may include standard shipping, expedited shipping, and express delivery.
2. Processing Time
All orders are processed within [insert processing time, e.g., 1-3 business days]. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, processing may be delayed.
3. Shipping Rates
Shipping rates are calculated based on the weight of your items, the shipping method selected, and your location. You will see the shipping costs at checkout before you complete your order.
4. Delivery Times
Delivery times vary based on your location and the shipping method chosen. Estimated delivery times will be provided at checkout. Please note that these are estimates and are not guaranteed.
5. International Shipping
We currently offer international shipping to select countries. Additional customs fees and taxes may apply, and you are responsible for these charges.
6. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your order’s progress.
7. Issues with Delivery
If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team for assistance.
If you have any questions about our Shipping Policy, please feel free to reach out to us.
